Privacy Policy

Privacy policy generally

We respect your right to privacy regarding any information you supply us on this website and adhere strictly to a policy of complying with the provisions of the relevant Federal Government Act covering such matters.

Whenever we collect, handle, store or use information about you at this website we always endeavour to comply with the national principles for the fair handling of personal information; that is, information - whether fact, opinion or evaluative material - about you as an individual whose identity is apparent or can reasonably be ascertained.

The following statement sets out:

This site contains links to other sites, however, 1300 Phonewords is not responsible for the privacy practices or the content of any of the sites linked to

The type of information we collect

The type of information we collect depends on the purpose of your visit to the site. Of course you are at liberty to decline to provide any of your personal details when you visit

Should you wish to receive information about phonewords or request a quote, we will ask you for:
  • The phoneword(s) you are interested in
  • Your Name
  • Contact Details

What we do with the information you supply to us

Information you provide will be used by 1300 Phonewords for the following reasons:
  • Assist you to find a phoneword(s) to suit your needs
  • To present you with a proposal for a phoneword(s) to suit your needs
  • Sending you information such as promotional material we believe you may be interested in - you will Have the opportunity to decline having any such material sent to you
  • Survey our clients - if they consent - from time to time to determine how well we are meeting their needs

Why we record information about you

We only record information that you supply to us voluntarily and use it to:
  • Provide you with information you require about products or services you may be seeking from us
  • Ensure we have the appropriate information as required by legislation - federal, state or local government

How we gather information about you

We only record information you provide directly to us. Generally we only collect information about you under the following circumstances:
  • You register as a site user
  • You send us an email
  • You post a message to us
  • You give us personal information when using any part of this website
  • You use our services

Contacting you by email

We may use your email address to contact you:
  • To respond to a specific request you have made for information about a phoneword
  • To provide you with information we believe you may find useful
  • To contact you if there is any reason to do so
Where we send emails that are not in response to a specific request from you, we will give you the opportunity to choose not to receive more emails of that type.

Disclosure of information to third parties

Any information you provide to us is used only by 1300 Phonewords and is not disclosed to any outside party.

Accessing personal information we hold about you

You may gain access to the information we have collected about you by contacting the person named below. If any of the information we are holding is inaccurate, we will correct it for you. We will not charge you for making a request for access, however, we may charge you for any costs we incur in providing the information sought.

Security of the information you supply to us

1300 Phonewords will treat any personal information you provide us with in the strictest of confidence and we will take all reasonable steps to keep the information securely stored. Access to stored information is limited to authorised 1300 Phonewords personnel.

What to do if you have any concerns or a complaint with regard to privacy matters

If you have any questions about this policy or have a complaint, you may contact us by phone on 1300 PHONEWORDS (1300 746 639) and ask to speak to the Privacy Officer. Alternatively, you may send us an email to or send written correspondence to:

The Privacy Officer
Phonewords Pty Ltd
Suit 4, 660 Doncaster Rd
Doncaster Vic 3108


Copyright, Trade Marks and Disclaimers

Copyright Notice Phonewords Pty Ltd ACN 110 168 324.

This web site and its contents are subject to copyright under the laws of Australia. The copyright is owned by Phonewords Pty Ltd, or in the case of some materials, third parties.

The information appearing on this site is for preliminary and general information only and is not to be relied upon as being complete, accurate, or up to date and is subject to change.

This website contains links to third party sites. Phonewords Pty Ltd is not responsible for the content of any other site accessed via the Phonewords site; that information is the responsibility of the site owner and Phonewords Pty Ltd has no control over it. Links to other sites are provided for convenience only and do not represent any endorsement by Phonewords Pty Ltd of the products offered by the site owner.

In compiling the information contained on, and accessed through, this website Phonewords Pty Ltd has sought to ensure that the Information is correct and current at the time of publication but takes no responsibility for any error, omission or defect therein.

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